Returns & Exchanges
At Lenny's Shoe & Apparel, we want you to be completely satisfied with your purchase. If your gear doesn't fit or meet your expectations, you can return or exchange unworn items within 30 days of delivery.
Verify Eligibility
Ensure your items are in their original condition, unworn, and with all tags attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back and choose between a refund or exchange.
Package and Label
Securely pack your items in their original packaging and print the prepaid shipping label provided through our portal to attach to the outside of your box.
Ship and Track
Drop off your package at any authorized carrier location; once we receive and inspect your return, we will process your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing